Last updated: 29 August 2026. This policy is provided for transparency and should be reviewed by qualified counsel before being relied upon for legal compliance.

Who we are

This website is operated by HoBITS Technologies (“HoBITS”, “we”, “us”). Our website address is https://www.hobits.com. If you have questions about this policy or your personal data, contact us at support@hobits.com or (863) 535-6370.

Information we collect

Information you provide. When you submit a contact, quote, or support form, we collect the information you enter — typically your name, email address, phone number, company, and the details of your message — so that we can respond to your request.

Purchases. If you buy a product or service through the site, our e-commerce system and payment processor collect the billing, contact, and transaction details needed to complete and support your order.

Usage data. Like most websites, we automatically collect standard technical information such as your IP address, browser type, device type, referring pages, and the pages you view. This is used to operate the site, understand how it is used, and keep it secure.

Cookies and analytics

We use cookies and similar technologies for essential site functionality and for analytics. We use Google Analytics 4 to measure traffic and understand how visitors use the site. Google Analytics sets cookies and processes usage data on our behalf; IP addresses are handled in accordance with Google’s policies. You can opt out of Google Analytics using the Google Analytics opt-out browser add-on, and you can control cookies through your browser settings.

Security

We use a web application firewall and security monitoring service to protect the site. This service logs request data, including IP addresses, to detect and block malicious activity.

Embedded content from other websites

Pages on this site may include embedded content (for example videos or maps). Embedded content from other websites behaves exactly as if you had visited that other website, and those websites may collect data about you, use cookies, and monitor your interaction with that content.

How we use your information

  • To respond to your enquiries and provide the services or information you request;
  • To process and support purchases;
  • To operate, maintain, analyse, and improve the website;
  • To protect the security and integrity of the site;
  • To comply with legal obligations.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate the site and our business — such as our hosting provider, analytics provider, security provider, email delivery provider, and payment processor — and only to the extent needed to perform those services, or where required by law.

How long we keep your data

Form submissions and correspondence are retained for as long as needed to handle your request and for a reasonable period afterward for record-keeping. Order records are kept as required for accounting and legal purposes. Analytics data is retained according to our analytics provider’s configured retention period.

Your rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to object to or restrict certain processing. To make a request, contact us at support@hobits.com. We may need to verify your identity before acting on a request.

Children

This website is intended for a business audience and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The “last updated” date above indicates when it was last revised.