Transparent Pricing

Predictable IT Investment. Measurable Business Results.

We don't do "Good, Better, Best" guesswork. Each plan is purpose-built around your business situation — with 40+ included IT management, cybersecurity, support, and planning services.

Co-Managed IT

ProITWatch Bronze

For businesses with an internal IT person looking to extend their team with enterprise-grade tools and cybersecurity.

$60 / user / mo

*Based on 25+ users • Minimum applies

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What's included

24/7/365 monitoring & proactive alerting

Nightly maintenance & security scans

Zero-trust endpoint protection & EDR

Ransomware detection & auto-isolation

Dark web monitoring & MFA enforcement

Quarterly vCIO strategic meetings

Unlimited end-user helpdesk support

Compliance framework management

What's Included in Each Plan

IT Management 7 features

24/7/365 monitoring and proactive alerting of potential issues

Nightly preventative maintenance, system cleanups, and security scans

Device configuration standards enforcement with application deployment

Real-time tracking of hardware and software inventory

Remote monitoring and management (RMM) platform access

Collaborative IT infrastructure and process documentation platform

Mobile-friendly support portal with single sign-on

Cybersecurity 12 features

Zero-trust endpoint protection, application control, and ringfencing

Ransomware detection and response with automatic host isolation

AI-powered endpoint threat detection and response (EDR)

Managed Microsoft and third-party software security patching

Advanced email security with phishing and impersonation protection

DNS protection with advanced filtering and web security

Monthly phishing email simulations with user engagement reporting

Bi-annual cybersecurity awareness training with participation reports

Dark web monitoring with on-demand domain breach reports

Password management vault with MFA enforcement

Security hardening — legacy protocol, RDP, and macro disablement

Enhanced security event logging and monitoring

IT Support 3 features

Unlimited remote support to resolve proactively-generated alerts

Unlimited management and support of optional add-on services

Server monitoring, maintenance, and proactive support

IT Planning 6 features

Quarterly meetings with a dedicated virtual Chief Information Officer (vCIO)

Monthly Technical Business Review (TBR) reports with compliance scoring

Technology lifecycle planning, budgeting, and solution architecture

Risk mitigation planning with a virtual Chief Information Security Officer (vCISO)

Monthly cybersecurity health and control state attestation

Microsoft 365 account status and license assignment reporting

Compliance & Auditing 9 features

Dedicated cybersecurity incident response team and incident response plan (IRP)

Managed SIEM with cloud and endpoint connectors and EDR

Attack surface management with compliance state alerting

Third-party Level-1 external penetration testing and vulnerability reporting

Windows BitLocker disk encryption enforcement and recovery key management

Monthly backup restoration tests and annual disaster recovery drill

Automated Windows admin password rotation

Endpoint, DNS, email, and phishing policy configuration audits

Microsoft 365 security risk assessments with MFA and activity checks

✓ Includes everything in ProITWatch Bronze — plus the additional features below.

Expanded IT Support 8 features

Unlimited remote computer support with dedicated account engineers

Unlimited 24/7/365 emergency after-hours remote technical support

Unlimited remote support for firewalls, switches, and network infrastructure

Unlimited remote technical support to resolve proactively-generated alerts

Employee onboarding and offboarding support and process management

Unlimited management and support of optional add-on services

Server monitoring, maintenance, and unlimited proactive support

Unlimited on-site diagnostics and support

Strategic IT Planning (Full Access) 5 features

Quarterly virtual CIO (vCIO) meetings and technology roadmap planning

Monthly Technical Business Review (TBR) reports with best practices scoring

Technology lifecycle planning, budgeting, and solution architecture

Risk mitigation planning with a virtual CISO (vCISO)

Monthly cybersecurity health attestation and control state reporting

✓ Includes everything in ProITWatch Bronze and ProITWatch Silver — plus the advanced compliance features below.

Compliance Framework Management 5 features

Regulatory compliance review meetings, POAM preparation, and policy authoring

Editable cybersecurity policy templates with compliance control mapping (HIPAA, NIST, SOC 2)

Dedicated compliance officer support and framework gap analysis

Compliance audit preparation and documentation support

Ongoing compliance posture monitoring and remediation guidance

Advanced Cybersecurity & SIEM 8 features

Managed SIEM with cloud and endpoint connectors and XDR (upgraded from EDR)

Third-party Level-3 penetration testing, full analysis, and vulnerability reporting

Multi-platform, enterprise-grade multi-factor authentication (MFA)

Advanced email encryption with content-aware policy enforcement

Email archiving with customizable retention and eDiscovery capability

Microsoft 365 backup with unlimited storage and infinite retention

USB removable storage control with device-level registration and logging

Deny-by-exception application whitelisting with sandbox security analysis

Executive Compliance Reporting 4 features

Monthly compliance posture reports suitable for board-level review

Regulatory control state attestation for HIPAA, NIST CSF, or SOC 2

Evidence collection and documentation for external auditors

Incident reporting documentation for regulatory notification requirements

Optional Add-Ons

Customize Your Plan

Bolt on only what your business needs. All add-ons are available as flat monthly rates — ask us for pricing.

Microsoft 365 Licensing & Management

Microsoft 365 Business plans managed, deployed, and optimized by our team. Includes Copilot add-on options.

Server & Computer Backup (BDR)

Immutable cloud backup with tested restore procedures, ransomware-proof storage, and <15 minute RTO.

Cloud VoIP Phone System

Enterprise phone system with auto-attendant, mobile integration, video conferencing, and call analytics.

AI Workflow Automation

Custom AI automation, Microsoft Copilot deployment, chatbot development, and business process automation.

Private Cloud & Azure Infrastructure

Managed cloud servers, Azure deployments, and hybrid infrastructure for businesses with specific hosting requirements.

Website Development & Hosting

Custom WordPress websites, SEO optimization, eCommerce, managed hosting, and ongoing maintenance plans.

Pricing FAQ

Common Pricing Questions

How does per-user pricing work?

Per-user pricing means your monthly cost is based on the number of employees (users) who access technology in your business. A user typically includes anyone with a company computer, email account, or who requires IT support. This model scales naturally with your business — you pay more as you grow, and can reduce if needed.

Is there a minimum number of users?

Yes, we have a minimum user count that varies by plan. Typically, our managed services work best for businesses with 5 or more employees. Contact us to discuss your specific situation — we work with businesses of all sizes across Central Florida.

Are there any setup or onboarding fees?

A one-time onboarding fee covers the discovery, documentation, deployment of monitoring tools, and initial security hardening of your environment. This ensures we fully understand your infrastructure before we begin managing it. Ask us about our current onboarding promotions.

What's the difference between Co-Managed and Fully Managed IT?

Co-Managed IT (ProITWatch Bronze) is designed for businesses that already have an internal IT person or small IT team. We handle the heavy lifting — nightly maintenance, 24/7 monitoring, cybersecurity, and strategic planning — while your internal IT focuses on day-to-day employee support. Fully Managed IT (ProITWatch Silver) is for businesses without dedicated IT staff. We become your entire IT department, handling everything from end-user helpdesk to strategic technology planning.

Do you require long-term contracts?

We offer month-to-month agreements, though many clients choose 12-month agreements in exchange for preferred pricing. We believe in earning your business every month through great service — not locking you into contracts you can't exit. Ask us about our agreement options.

Which plan is right for a healthcare practice that needs HIPAA compliance?

For medical practices, law firms, accounting firms, and other businesses with regulatory requirements, we recommend ProITWatch Gold (Managed Compliance). It includes HIPAA-aligned controls, compliance framework management, advanced email encryption, email archiving with eDiscovery, and regular compliance audits — everything needed to meet your regulatory obligations and pass external audits.

Can I upgrade my plan as my business grows?

Absolutely. Many clients start with Co-Managed IT and move to Fully Managed as they grow or as their IT needs evolve. Your plan can be upgraded at any time, and we'll handle the transition seamlessly so there's no disruption to your business or your team.

Transparent IT Pricing