ProITWatch – Gold Level

Managed Network Services – Gold Tier

Elevate your IT management with our Gold Tier plan, designed for businesses seeking comprehensive, proactive network and system oversight with enhanced support options. This tier offers advanced features to optimize your infrastructure, streamline operations, and strengthen security — all at a competitive monthly rate.

Pricing:

• Workstations: $35/month each

• Servers: $175/month each

• Network Printers: $30/month each

• Routers, Switches, Firewalls, Wireless APs: $30/month each

• Onsite IT Support (Mon–Fri, 8 AM–5 PM EST): $165/hour

• Discounted hourly rate for out-of-scope work: $165/hour

Included Services:

• Preventive maintenance tailored for your entire IT environment

• Detailed Asset Management for all critical devices

• Efficient Application Deployment and management

• Comprehensive Application Log Monitoring and change notifications

• Timely Hardware Change Notifications

• Monthly Network Status Reports to keep you informed

• Robust Security Patch Management

• Continuous Security Monitoring (Antivirus/Malware) and Security Log Monitoring

• Thorough System Log Monitoring

• User-friendly End-User Support Portal

• Reliable Remote Support during business hours

• Quick access to technical experts during emergencies

• Bi-Annual preventative maintenance for workstations and servers

• 24/7/365 Network Monitoring and Protection Management

• Enhanced network protection including antivirus and antispyware detection for all workstations and servers

• …and much more

The Gold Tier plan delivers a high level of IT service and security, ensuring your network and applications run smoothly with minimal disruption. It’s ideal for companies looking for a strong balance of hands-on support, monitoring, and proactive management without the premium cost of fully customized solutions.